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Verdeshell CRM

WhatsApp CRM that messages customers at the right moment

Verdeshell CRM sends your approved WhatsApp templates automatically — when a deal is won, a site visit is booked or a plan is due — and tracks every delivery.

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What’s included

  • Approved template messages
  • Event-based automations
  • Manual sends from a deal
  • Delivered and read tracking
  • STOP opt-out handling
  • Email campaigns and sequences

How it works

  1. 1

    Connect

    Add the WhatsApp add-on and connect your sender.

  2. 2

    Add templates

    Create templates and mark them approved once WhatsApp approves them.

  3. 3

    Automate

    Link events like deal won or site visit to a template.

  4. 4

    Track

    See queued, sent, delivered, read or failed for each message.

What you can do

  • Alerts for sales, interior, nutrition and service
  • Messages to customers or your own staff
  • Consent checked before every send
  • Email campaigns, with open and click tracking via SendGrid or Brevo
  • Sales email sequences that stop on unsubscribe
  • Works with Brevo, SendGrid, SES and more

Who it’s for

  • Sales teams
  • Interior studios
  • Nutrition coaches
  • Service businesses

Good to know

  • Two-way WhatsApp chat isn’t available yet
  • No media or broadcast messages
  • Needs the paid WhatsApp add-on

Questions

Can I chat with customers on WhatsApp inside the CRM?

Not yet. The CRM sends approved template messages and tracks them; two-way chat isn’t available.

Which events can send a WhatsApp message?

Deals won, tasks and follow-ups due, site visits, milestones, diet plans, sessions, renewals and service visits.

What if a customer doesn’t want messages?

Messages go only to contacts who consented, and replying STOP opts them out.

Is WhatsApp in every plan?

It is a paid add-on. See crm.verdeshell.com/pricing for current plans.